Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment (orders which come in after 11:00 mostely ship next working day) and are shipped via the choosen transporter. Mostley with tracking and drop-off with signature.  Whichever shipment choice you make, we will provide you with a link to track your package online if available.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

We ship with the name p.s.w. for your privacy!

Letter Mail is not secured, and no tracking.

Registerd mail is secured till 50 euro

TNT packages in europe are secured till 500 euro

TNT packages outside europe are secured till 150 euro.

Our Fast parcel service is mostly secured till 850,-

An overview of the transit times of the fast parcel service:

An overview of transfer duration of TNT Registered mail:

Afghanistan AF 8-15 days
Albanië AL 7-9 days
Algerije DZ 7-8 days
Amerikaanse Maagdeneil. VI 5-12 days
Andorra AD 2-3 days
Angola AO 9-15 days
Antigua en Barbuda AG 5-12 days
Argentinië AR 6-10 days
Armenië AM 10-12 days
Aruba AW 4-8 days
Ascension SH-1 9-15 days
Australië AU 6-8 days
Azerbeidzjan AZ 10-12 days
Azoren PT-1 4-5 days
Bahama's BS 5-12 days
Bahrein BH 8-10 days
Bangladesh BD 8-15 days
Barbados BB 5-12 days
België BE 2-3 days
Belize BZ 5-12 days
Benin BJ 9-15 days
Bermuda BM 5-12 days
Bhutan BT 8-15 days
Bolivia BO 6-10 days
Bosnië-Herzegowina BA 7-9 days
Botswana BW 9-15 days
Brazilië BR 6-9 days
Britse Maagdeneilanden VG 5-12 days
Brunei Darussalam BN 8-15 days
Bulgarije BG 7-9 days
Burkina Faso BF 9-15 days
Burundi BI 9-15 days
Cambodja KH 10-12 days
Canada CA 5-6 days
Canarische eilanden ES-2 6-8 days
Caymaneilanden KY 5-12 days
Centraal-Afrikaanse Rep. CF 9-15  days
Chili CL 6-10  days
China, people's Rep. CN 8-15 days
Colombia CO 6-10 days
Comoren KM 9-15 days
Congo (Brazzaville) CG 9-15 days
Congo (Kinshasa) CD 9-15 days
Costa Rica CR 5-12 days
Cuba CU 5-12 days
Cyprus CY 5-7 days
Denemarken DK 2-3 days
Djibouti DJ 9-15 days
Dominica DM  5-12 days
Dominicaanse Republiek DO 5-12 days
Duitsland DE 2-3 days
Ecuador EC 6-10 days
Egypte EG '7-8 days
El Salvador SV 5-12 days
Equatoriaal-Guinea GQ 9-15 days
Eritrea ER 9-15 days
Estland EE 10-12 days
Ethiopië ET 9-15 days
Faeröer FO 2-3 days
Falklandeilanden FK 8-10 days
Fiji FJ 10-12 days
Filipijnen PH 8-15 days
Finland FI 2-3 days
Frankrijk FR 2-3 days
Frans Guyana GF 6-10 days
Frans Polynesië PF 10-12 days
Gabon GA 9-15 days
Gambia GM 9-15 days
Georgië GE 10-12 days
Ghana GH 9-15 days
Gibraltar GI 4-6 days
Grenada GD 5-12 days
Griekenland GR 5-7 days
Guadeloupe GP 5-12 days
Guatemala GT 5-12 days
Guernsey GB-1 6-7 days
Guinee GN 9-15 days
Guinee-Bissau GW 9-15 days
Guyana GY 6-10 days
Haïti HT 5-12 days
Honduras HN 5-12 days
Hongarije HU 6-7 days
Hongkong (China) HK 5-7 days
Ierland IE 2-3 days
IJsland IS 4-5 days
India IN 6-10 days
Indonesië ID 6-9 days
Irak IQ 8-10 days
Iran IR 8-10 days
Israël IL 4-5 days
Italië IT 3-4 days
Ivoorkust CI 9-15  days
Jamaica JM 5-12 days
Japan JP 4-5 days
Jemen YE 8-10 days
Jersey GB-2 6-7 days
Jordanië JO 8-10 days
Kaapverdië CV 9-15 days
Kameroen CM 9-15 days
Kazachstan KZ 10-12 days
Kenya KE 9-15 days
Kirgizië KG 10-12 days
Kiribati KI 10-12 days
Koeweit KW 8-10 days
Kroatië HR 7-9 days
Laccadiven IN3 6-8 days
Laos LA 8-15 days
Lesotho LS 9-15 days

Letland LV 10-12 days
Libanon LB 8-10 days
Liberia LR 9-15 days
Libië LY 7-8 days
Liechtenstein LI 3-4 days
Lithouwen LT 10-12 days
Luxemburg LU 2-3 days
Macao (China) MO 8-15 days
Macedonië MK 7-9 days
Madagaskar MG 9-15 days
Madeira PT-2 4-5 days
Malawi MW 9-15 days
Maldiven MV 8-15 days
Maleisië MY 8-15 days
Mali ML 9-15 days
Malta MT 5-7 days
Marokko MA 7-8 days
Martinique MQ 5-12 days
Mauretanië MR 9-15 days
Mauritius MU 9-15 days
Mexico MX 5-12 days
Moldavië MD 10-12 days
Monaco MC 2-3 days
Mongolië MN 8-15 days
Montenegro ME '7-9 days
Montserrat MS 5-12 days
Mozambique MZ 9-15 days
Myanmar MM 8-15 days
Namibië NA 9-15 days
Nauru NR 10-12 days
Nederlandse Antillen AN 4-8 days
Nepal NP 8-15 days
Nicaragua NI 5-12 days
Nieuw-Caledonië NC 10-12 days
Nieuw-Zeeland NZ 6-8 days
Niger NE 9-15 days
Nigeria NG 9-15 days
Noord-Korea KP 8-15 days
Noorwegen NO 3-4 days
Oekraïne UA 10-12 days
Oezbekistan UZ 10-12 days
Oman OM 8-10 days
Oost Timor TL 6-9 days
Oostenrijk AT 2-3 days
Pakistan PK 8-15 days
Panama PA 5-12 days
Papoea-Nieuw-Guinea PG 10-12 days
Paraguay PY 6-10 days
Peru PE 6-10 days
Pitcairneilanden PN 10-12 days
Polen PL 5-6 days
Portugal PT 4-5 days
Puerto Rico PR 5-12 days
Qatar QA 8-10 days
Reunion RE 9-15 days
Roemenië RO 7-9 days
Rusland RU 10-12 days
Rwanda RW 9-15 days
Saint-Pierre en Miquelon PM 4-7 days
Saint Helena SH 9-15 days
Saint Kitts en Nevis KN 10-12 days
Saint Lucia LC 5-12 days
Saint Vincent & Gren. VC 5-12 days
Samoa WS 10-12 days
San Marino SM 5-7 days
Sao Tomé en Principe ST 9-15 days
Saoedi-Arabië SA 8-10 days
Senegal SN 9-15 days
Servië RS '7-9 days
Seychellen SC 9-15 days
Sierra Leone SL 9-15 days
Singapore SG 4-5 days
Slovenië SI 7-9 days
Slowakije SK 7-9 days
Solomoneilanden SB 10-12 days
Somalië SO 9-15 days
Spaans Noord Afrika ES-1 7-8 days
Spanje ES 3-4 days
Sri Lanka LK 8-15  days
Stille Zuidzee eilanden PC 10-12 days
Sudan SD 9-15  days
Suriname SR 5-8 days
Swaziland SZ 9-15 days
Syrië SY 8-10 days
Tadzjikistan TJ 10-12 days
Taiwan TW 6-9 days
Tanzania TZ 10-15 days
Thailand TH 6-9 days
Togo TG 9-15 days
Tonga TO 10-12 days
Trinidad en Tobago TT 5-12 days
Tristan da Cunha SH-2 9-15 days
Tsjaad TD 9-15 days
Tsjechië CZ 5-6 days
Tunesië TN 7-8 days
Turkije TR 8-10 days
Turkmenistan TM 10-12 days
Turks en Caicoseilanden TC 5-12 days
Tuvalu TV 10-12 days
Uganda UG 9-15 days
Uruguay UY 6-10 days
Vanuatu VU 10-12 days
Vaticaanstad VA 5-7 days
Venezuela VE 6-10 days
Ver. Arabische Emiraten AE 8-10 days
Verenigd Koninkrijk GB 2-3 days
Verenigde Staten US 4-6 days
Vietnam VN 8-15 days
Wit Rusland BY 10-12 days
Zambia ZM 9-15 days
Zanzibar TZ-1 9-15 days
Zimbabwe ZW 9-15  days
Zuid-Afrika ZA 8-10  days
Zuid-Korea KR 8-15  days
Zweden SE 2-3 days
Zwitserland CH 2-3 days

All estimates depend on the speed of the customs if shipping outside the EU